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American Airlines

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About American Airlines

American Airlines began in 1926 with a flight piloted by Charles Lindberg carrying mail from St. Louis, Missouri to Chicago, Illinois. Soon thereafter, founder C.R. Smith was instrumental in bringing the DC-3, a plane that revolutionized aviation, into service. A legacy carrier, American Airlines continued to grow and expand routes over the decades that followed.

In 2013, American Airlines’ AMR Corporation and US Airways Group formed the American Airlines Group. Two years later, American and US Airways began operating as one airline. American Airlines is a member of the oneworld® alliance, which serves more than 1,000 cities in 160 countries.

Sources:
American Airlines – History
oneworld® – Where we fly

2022 American Airlines Performance

9th
Overall AQR Rank
10th Baggage Service
5th On-Time Arrivals
8th Fewest Denied Boardings
4th Customer Satisfaction

Data for all criteria is drawn from the U.S. Department of Transportation’s monthly Air Travel Consumer Report.

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Reminder: Customer Reactions do not factor into the Airline Quality Rating report.