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United Airlines

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About United Airlines

United Airlines is one of the United States’ original legacy carriers. With roots as United Aircraft and Transport Corporation, the company evolved into United Air Lines and was advertised as the “World’s Largest Air Transport System.”

Currently, United serves over 330 cities, of which 80 are international destinations. The route structure is very comprehensive. Nearly 70,000 people are employed by the airline. United is headquartered in Chicago, Illinois.

Sources:
United Airlines – Corporate Facts
United Airlines – History

2022 United Airlines Performance

6th
Overall AQR Rank
6th Baggage Service
3rd On-Time Arrivals
1st Fewest Denied Boardings
7th Customer Satisfaction

Data for all criteria is drawn from the U.S. Department of Transportation’s monthly Air Travel Consumer Report.

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Reminder: Customer Reactions do not factor into the Airline Quality Rating report.