Frontier Airlines
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About Frontier Airlines
The original Frontier began in 1950 as a result of a merger among Arizona Airways, Challenger Airlines and Monarch Airlines. The airline later purchased Central Airlines in 1967. After the industry was deregulated in 1978, intense competition ensued and Frontier was sold to People Express in 1985. Shortly thereafter, Continental purchased the airline and the original Frontier ended.
Frontier reemerged with a plan in 1993, when former Frontier executives started a new Frontier, which began operating with two aircraft in 1994. Fifteen years later, Frontier was purchased by Republic Airlines. In 2013, Republic sold Frontier to Indigo Partners. Frontier Airlines is headquartered in Denver, Colorado, and serves over 55 communities in the United States, Mexico and the Dominican Republic. Over 3,000 employees contribute to over 275 daily flights.
Sources:
Frontier Airlines – History
Frontier Airlines – About Us
2023 Frontier Airlines Performance
Overall AQR Rank
3rd
Baggage Service
10th
On-Time Arrivals
10th
Fewest Denied Boardings
10th
Customer Satisfaction
Data for all criteria is drawn from the U.S. Department of Transportation’s monthly Air Travel Consumer Report.
Customer Reactions
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Please note: Customer Reactions do not factor into the Airline Quality Rating report.
What Others Are Saying
Kim
Delay after delay
Boarded and off boarded 3 times. Cancelled flight they said we would fly out the next morning. Plane was grounded. Pilot just wanted to shut dash lights off so he could take off. No regard to the safety of passengers. Family’s lost thousands for hotel cancellations, A wedding was cancelled due to flight. They offered no compensation but a 10 dollar food voucher. Worst experience ever. Do not fly fronteir
Sherrice
Frontier is abhorrent
My son has been stranded over hours. There are no reps. Phone wait and chat are over 3 hours.
Flights are always delayed.
RAQUEL AND JIM RAFFERTY
John no permission to use credit card
We did not turn in nor use baggage claim . You unlawfully used are credit card .we notified you during are phone conversation and after wards. You did not listen fraudulent. .you said you would correct. Multiple times after and are in compliant with policy