JetBlue
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About JetBlue
Early in 1999, David Neeleman laid forth his plans for a new airline. By the end of the year, JetBlue (initially known as “New Air”), had secured 75 aircraft and as many slots at JFK. In February 2000, the airline began operations. By the end of the same year, over one million passengers had flown on JetBlue.
In the years that have followed, JetBlue expanded its fleet and route structure. Today, JetBlue operates flights in North, Central and South America. JetBlue currently partners with 40 airlines globally, offering a plethora of destination cities.
Sources:
JetBlue – Where We Jet
JetBlue – History
2023 JetBlue Performance
Overall AQR Rank
8th
Baggage Service
8th
On-Time Arrivals
5th
Fewest Denied Boardings
8th
Customer Satisfaction
Data for all criteria is drawn from the U.S. Department of Transportation’s monthly Air Travel Consumer Report.
Customer Reactions
Share your JetBlue experience. Summarize your flight or highlight an interesting detail.
Please note: Customer Reactions do not factor into the Airline Quality Rating report.
