United Airlines
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About United Airlines
United Airlines is one of the United States’ original legacy carriers. With roots as United Aircraft and Transport Corporation, the company evolved into United Air Lines and was advertised as the “World’s Largest Air Transport System.”
Currently, United serves over 330 cities, of which 80 are international destinations. The route structure is very comprehensive. Nearly 70,000 people are employed by the airline. United is headquartered in Chicago, Illinois.
Sources:
United Airlines – Corporate Facts
United Airlines – History
2023 United Airlines Performance
Overall AQR Rank
7th
Baggage Service
2nd
On-Time Arrivals
4th
Fewest Denied Boardings
6th
Customer Satisfaction
Data for all criteria is drawn from the U.S. Department of Transportation’s monthly Air Travel Consumer Report.
Customer Reactions
Share your United Airlines experience. Summarize your flight or highlight an interesting detail.
Please note: Customer Reactions do not factor into the Airline Quality Rating report.
